Privacy policy
Last updated October 20, 2026
Jamjam is a small home bakery. We only collect what we need to bake and hand off your order, and we never sell your info.
What we collect
When you order: your name, email, phone number, what you ordered, any comments, whether you'd like drop alerts, and the Venmo or Zelle username you paid with.
When you message us: your name, email and message.
When you sign up for drop alerts: your email.
When you join a waitlist: your name, email, what you're waiting for and how many, and whether you'd like drop alerts.
When you visit from a link we shared (like one of our emails or our Instagram): which link it was, the page you landed on and the time, so we know what's working. Nothing about who you are.
How we use it
To prepare your order, match your payment, email your order confirmation, and reach you about your order or pickup.
If you join a waitlist, we'll email you if what you wanted opens up again.
If you signed up for drop alerts (at checkout, with the signup form or on a waitlist), we'll also email you when a new drop is coming. That's it.
Where it's kept
Your info is kept in private accounts with trusted providers (for things like order records, email and hosting this website), and only Jamjam can see it.
Payments happen in Venmo or Zelle, so we never see your bank or card details.
On your device
To make checkout faster next time, this site remembers your name, email, phone number and drop-alert choice on your device. If you came from a link we shared, it also remembers which one for 7 days and includes it with your order. Your cart is kept until you close the tab. Clearing your browser's site data removes them.
We don't use ad or tracking cookies. We may use privacy-friendly analytics that count visits to the site without cookies and without tracking you across other sites.
Your choices
Don't want drop alerts anymore? Click "Unsubscribe" at the bottom of any drop email, or email us, and we'll take you off the list.
Want to see, correct or delete your info? Email us at hello@jamjambakes.com. We may keep basic order records for our own bookkeeping.
Questions
Email us at hello@jamjambakes.com. If this policy changes, we'll update the date at the top.